① What service does Dreamland offer?

Dreamland have excellent sales team to provide you the pre-sale and after-sale service in 24hours.
Dreamland have professional designer team to provide you the customized design.
Dreamland have experienced installation team to help you install the equipment. Choose Dreamland, is to choose time and money, is to choose rest-assurance.

② What about the trade term,payment term and delivery time?

Trade terms: EXW,FOB,CFR,CIF,DDU,DDP all accepted.  
Payment terms: Our normal payment term is 30% as deposit, balance before loading by T/T or Trade Assurance in alibaba. For large order, we accept L/C. For trial order about some play parts, we accept western union, paypal or cash.
Delivery time: It is based on the quantity and size you order. But normally, our production time is 15 to 25 working days.

③ How can I place order ?

Sign contract-- Pay deposit-- Production--Pay deposit--loading – delivery.

④ what about the Installation?

We can provide installation services. We have the professional installation team.Installation costs are calculated separately.

⑤Whether the products meet Our national standards?

Dreamland Playground sells the playground equipment all over the world. Our products are strictly manufactured according to the quality standards of European and American markets. We confirm our raw materials are certified by ASTM,TUV and CE. But if some other new standards in certain country, the buyer has responsibility to inform the seller to follow before purchase.

⑥What warranty and maintenance Dreamland Playground supply?

We offer one year warranty for all of our products. All products at Dreamland Playground are guaranteed to be free of detect for up to one year from the date of purchase.During the warranty time,if there is something trouble occurring to the goods while the buyers operate the equipment normally following the technical manuals or the seller’s instructions, the Seller shall be liable for the new ones upon the buyer’s requirement. The buyer need to handle the shipping cost.